FREQUENT QUESTIONS
(FAQs)

What are the hours of the exposition?

We are open from 11 to 22, with shows every hour on the hour. The last show begins at 21hrs.

How long is the visit?

The experience lasts about an hour,  please visit EXHIBITION on this website for further details..

How can I buy tickets?

You can buy them at the ticket office of the exposition in Muelle Uno, or online here.

Are there special prices for families, groups, or other collectives?

Yes, you can see all of our family packs here, and if you are coming in a group or are a part of a collective we can offer you special prices. Contact us here

Can one change or cancel the tickets?

We do not allow changes or returns, however due to the unusual circumstances and the restrictive measures now in place you can consult this by contacting us at: info@artapartexpo.com

I have purchased my tickets but they have not arrived. What can I do?

Click on TICKETS on our webpage, in the upper left-hand corner you will find the heading “ resend tickets“. You will have to introduce the locator number of your purchase. If this does not work please contact us at: info@artapartexpo.com

Are there specific security measures?

Yes, the entire visit is prepared with anti-Covid measures in mind and our personnel has been trained in enforcing them.

Can you see the exposition sitting down?

In the immersive hall, which is the longest lasting, we have included some seats so that if you so wish you can watch it sitting down and some poufs you can confortably lean back on, although we encourage you to walk the whole room and discover the different simultaneous projections.

Can I enjoy the experience in other languages?

The exposition has been created so that you can enjoy it in English and Spanish. The presentation of the artists area has informative panels on both the movement itself and each of the artists in both languages . The brief narrations on the movement itself and each artist has voiceover in Spanish, but through a QR you can download and hear it in English on the headphones of your cell phone while you enjoy the projection.

Can you take photos and videos during the visit?

Yes, you can take photos and videos without flash as long as they don’t have a professional purpose, and we will be thrilled if you share them on your social media. Don’t forget to mention us! If you want to take pictures with professional purposes, leave us a message here.

Can I see the exposition with children?

Yes of course, children of all ages are welcome. Furthermore, we encourage you to come with kids so they have an early approach to the world of painting. Children up to 4 years enter the exhibition FOR FREE if accompanied by an adult. Elder kids will find activities to enhance their visit.

I have a question that has not been solved by any of the previous FAQs. What can I do?

We’ll be glad to help you if you leave it here.